Business and Office English
Inhalte zum Kurs: Business and Office English
- Introducing my company
- My job: responsibilities, duties and daily tasks
- Making arrangements
- Meet and greet of customers, clients, business partners
- directions, showing guest around the premises
- preparing / organizing business trips
- Telephoning
- E-mailing
- Enquiries
- Offers
- Orders (confirmation, cancellation)
- Delivery, delivery problems
- Payment and reminders
- Complaints and adjustments
- Marketing and sales
- Job application