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Muster

Business and Office English

Inhalte zum Kurs: Business and Office English

  • Introducing my company
  • My job: responsibilities, duties and daily tasks
  • Making arrangements
  • Meet and greet of customers, clients, business partners
  • directions, showing guest around the premises
  • preparing / organizing business trips
  • Telephoning
  • E-mailing
  • Enquiries
  • Offers
  • Orders (confirmation, cancellation)
  • Delivery, delivery problems
  • Payment and reminders
  • Complaints and adjustments
  • Marketing and sales
  • Job application