Business and Office English

Inhalte zum Kurs: Business and Office English

• Introducing my company
• My job: responsibilities, duties and daily tasks
• Making arrangements
• Meet and greet of customers, clients, business partners
• directions, showing guest around the premises
• preparing / organizing business trips
• Telephoning
• E-mailing
• Enquiries
• Offers
• Orders (confirmation, cancellation)
• Delivery, delivery problems
• Payment and reminders
• Complaints and adjustments
• Marketing and sales
• Job application